1. What do I get for writing a review?

    As a Tier 1-4 customer,

    When you write a review, you get to select one reward. The more reviews you write, the more rewards you can receive! Here are the rewards that you can claim.

    1. 500 GB of Additional Monthly Streaming Bandwidth (You can stack this up to 2 times - you can choose up to 1000 GB of additional streaming bandwidth)
    2. 2 Additional Video Collections/Channels
    3. 4K Streaming Compatibility

    If you are a Tier 5 customer,

    For each review you provide, you'll have the opportunity to choose a CNAME. The more reviews you write, the more CNAMES you can claim.

  2. Where can I leave a review from Gumlet? Here are all the platforms where you can drop a review (in the order of preference)

    1. Capterra
    2. Trust Radius

    Note! G2 is strict when it comes to review approval - Use the links provided above for a better chance. Avoid copying content from existing reviews or using generic phrases.

  3. What is the process of writing the review and claiming the reward?

    1. Visit Trust Radius and Capterra, and locate the "Write a Review" section.
    2. After writing the review, fill out the Google form to choose your rewards.
      1. Tier 1-4
      2. Tier 5
    3. Once your review has been verified and published, give us 10 days to apply the rewards.

  4. What can I do to increase the chances of my reviews getting approved?

Best practices to improve the likelihood of your reviews getting approved - Use the links provided for higher approval rates. - Use your work email or public LinkedIn profile when submitting your review. - Ensure your review is unique and not a duplicate of an existing one. Duplicate reviews are often flagged and may not be approved. 5. Can I leave multiple reviews? Absolutely! Feel free to submit as many reviews as you like.

  1. Can I contact customer support if I have further questions about writing a review? Yes, absolutely! We are here to assist you. If you have any further questions or need guidance regarding writing a review, please don't hesitate to contact our customer support team.

  2. How long does it take for my review to be published? The publishing time for reviews can vary. After submitting your review, it undergoes a moderation process to ensure it aligns with the platform's guidelines. Typically, reviews are published within a week. However, it may take slightly longer.

  3. What happens when my review gets rejected? When your review gets rejected, no worries! We're here to help. You can write another review on a different platform. We aim to ensure your feedback is heard and appreciate your willingness to share your thoughts.

  4. Why should I write a review? When you leave a review, you provide valuable feedback and insights to us, helping us improve our products or services based on your experiences. Additionally, your reviews benefit potential customers like you, who seek unbiased opinions and experiences before making a purchase decision.

  5. Are anonymous reviews accepted? Absolutely! You can choose to remain anonymous while submitting your review. Please remember that rewards can only be applied to reviews that have been published.

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